How to Withdraw Casino Winnings: Times, Limits and KYC

The process is much the same at every casino we review:

• 1. Finish or cancel any bonus. Most casinos block withdrawals while a bonus is active. Either meet the wagering requirement or forfeit the bonus in the Bonuses tab. Forfeiting removes the bonus money and anything won with it.
• 2. Verify your account. Upload your ID, proof of address and, if asked, proof that the card or wallet is yours. Do this before you request the payout, not after.
• 3. Open the cashier and choose Withdraw. You usually have to use the method you deposited with, at least up to the amount you deposited.
• 4. Enter an amount within the limits. Check the minimum for your method and the daily, weekly or monthly maximum for your account level.
• 5. Wait for approval. The request sits as "pending" while the casino reviews it. At the casinos we review this ranges from a few minutes to 72 hours, and longer for large amounts.
• 6. Wait for the payment to arrive. After approval, crypto usually arrives within an hour, e-wallets within 24 hours, cards and bank transfers in 1 to 7 business days.

Steps 1, 2 and 4 cause almost all of the delays and refusals players complain about. The rest of this guide covers each one with figures from real casino terms.

A withdrawal is not sent straight away. It first goes to the casino's payments or risk team, which checks that your account is verified, that no bonus rules were broken and that the payment matches your deposit history. Only then is the money passed to the payment provider.

The pending times written into the terms of casinos we review:

• Up to 24 hours: Slot Mafia, Goldex (processing 0 to 24 hours, with a verification hold of up to 72 hours) and Vavada (minutes to 24 hours).
• Up to 48 hours: Spin Million, Prestige Casino and Pokie Spins.
• Up to 72 hours: Spininio, Legiano, N1Bet, Zotabet and GW Casino (up to 3 days).
• Up to 96 hours: blitz.bet, the longest we found.

Some casinos tie the review time to the amount. At HitNSpin, according to available sources, withdrawals up to €499 are approved within 2 working days, up to €4,999 within 5 and up to €29,999 within 14. Verde Casino and FieryPlay use similar ladders, and NV Casino allows from 2 business days under €500 up to 30 business days for €30,000 or more.

Working days matter. WinRolla approves withdrawals Monday to Friday, and one source says blitz.bet and Wazamba don't pay out at weekends. A request sent on Friday evening can wait until Monday before anything moves.

During the pending period many casinos let you reverse the withdrawal and play the money again. If you know that tempts you, ask support whether the casino can lock withdrawals once requested, and set a deposit limit before your next session.

KYC ("know your customer") is the identity check that anti-money laundering rules require before a casino pays out. Expect to send:

• Proof of identity: passport, national ID card or driving licence, both sides, all corners visible.
• Proof of address: a utility bill or bank statement issued in the last 3 months, in the same name and address as your casino account.
• Proof of payment method: a photo of your card with the middle digits covered, or a screenshot of your e-wallet or crypto wallet showing your name or address.
• Sometimes a selfie holding your ID, or a source-of-funds document (payslip, bank statement) for large amounts.

When the check happens varies. Prestige Casino and GW Casino require KYC before the first cashout. At IceCasino one source puts the trigger at about $1,000 in withdrawals, and PeerGame may ask for KYC on large crypto withdrawals even though small ones go through without it. "No KYC" crypto casinos can still ask for documents at any time under their terms, usually right when you want to withdraw a big win.

The rules are getting stricter. Under the EU Anti-Money Laundering Regulation (EU) 2024/1624, which applies from 10 July 2027, gambling providers in the EU must run customer due diligence when a player stakes or collects winnings of €2,000 or more, in one transaction or several linked ones (Article 19(5)). Licensed operators in the EU already work to the same €2,000 threshold under the current directive.

Our advice: verify as soon as you register. Use your legal name and current address, and make sure the documents match the account exactly. Mismatched spelling, an old address or a card in someone else's name are the most common reasons a verified-looking account gets sent back for more documents.

Most refused withdrawals we read about come from bonus terms, not from the payment itself.

• Active wagering. Bonus money and winnings from free spins can't be withdrawn until the wagering is complete. Our wagering requirement guide shows how to work out what is left.
• Caps on bonus winnings. Many offers limit what bonus play can turn into cash. At the casinos we review typical caps are 5x the bonus (Vavada 10x, NV Casino, HitNSpin and Winity 5x, GG.BET 3x), and free spin winnings at Celsius are capped at €100. Anything above the cap is removed when you withdraw.
• Max bet while wagering. Betting more per spin than the terms allow, often €5, can void the bonus and its winnings.
• Excluded games. Wagering on games that don't count, or on games banned during a bonus, is a common reason for confiscated winnings.

Some casinos also charge for withdrawing deposits that weren't played through, even without a bonus. According to available sources, Spininio asks for 5x turnover of the deposit before a withdrawal or charges a fee of up to 8%, and Verde Casino takes 20% if the deposit wasn't wagered at least twice. The rule exists to stop the cashier being used to move money, but it catches players who deposit, change their mind and want the money back.

If you only want to try a casino, play without a bonus. Your own deposit can be withdrawn at any time, with no caps or max bet rules, once you meet any turnover rule like the ones above.

Every casino we review limits how much you can take out in a given period. For players who win big, the limit decides how long the money stays at the casino.

Lower limits for regular accounts. AllySpin, SpinBara, SG Casino and WinRolla allow €500 a day and €7,000 a month at the standard level, according to available sources. Legiano adds a weekly cap of €1,500 on level 1. blitz.bet allows €1,000 a day, €2,000 a week and €8,000 a month.

Weekly and monthly caps. Slot Mafia, Goldex and RetroBet pay €3,000 a week and €15,000 a month to regular players, more at VIP levels. Spininio lists €3,000 a week.

Limits that drop after you win. Some casinos cut the limit once your total withdrawals reach a multiple of your deposits. At NV Casino, HitNSpin and FieryPlay the cap falls to €5,000 or €10,000 per 30 days once you have withdrawn 20x what you deposited. Celsius pays €10,000 a month, or €5,000 if your balance is 10x your total deposits, and big wins in instalments of €2,500 a week.

Instalments. A €50,000 win at a casino with a €10,000 monthly cap takes five months to reach you. Vox Casino, VegasNova and V.Vegas also pay large wins in parts.

High limits. At the other end, Coldbet allows €10,000 a day and €100,000 a month, Thunderpick up to €100,000 a week in major coins and Vavada up to $1,000,000 a month in crypto. Stake and BC.GAME publish no fixed maximum for crypto withdrawals.

High minimums. Watch the minimum too. Prestige Casino starts at €100, GW Casino at $100 and Pokie Spins at $100 to $200, so a small win there may be impossible to cash out. At most others the minimum is €10 to €20.

Each review lists the limits under "Withdrawal limits", with the sources and date we checked them.

Payout times after approval at the casinos we review:

• Crypto (Bitcoin, Ethereum, Litecoin, USDT): usually minutes to an hour. Bitcoin can take up to about an hour at BC.GAME because of block confirmations. Stake, BC.GAME, PeerGame and Thunderpick are crypto-first: cards there only buy crypto through a third party. Our crypto payments guide covers networks, fees and wallet addresses.
• E-wallets (Skrill, Neteller, MiFinity, Jeton): usually within 24 hours, at Booi 0 to 2 hours according to sources. See our Skrill and Neteller guides.
• Visa and Mastercard: 1 to 5 business days, depending on the casino and your bank.
• Bank transfer: 3 to 7 business days, up to 10 at Slot Mafia. Often the only route for very large sums.
• Trustly: 1 to 3 days at IceCasino; only 5 of our 39 casinos offer it. Our Trustly guide explains why.
• Paysafecard, Apple Pay and Google Pay: usually deposit only. You will need another method to withdraw.

Two rules decide which of these you can use:

• Same-method rule. You withdraw to the method you deposited with, up to the amount deposited. Winnings above that can go to another method, usually a bank account in your name.
• Your name only. Casinos pay only to accounts and wallets in the account holder's name. Payments to a partner's card or a shared wallet are refused.

If speed is your main concern, our fast withdrawal casinos page compares payout times across all the casinos we review.

If the money hasn't arrived after the time in the terms:

• Check the status in the cashier. "Pending" means the casino hasn't approved it yet. "Approved" or "Processed" means it has left the casino and the delay is at the bank or payment provider.
• Check your email and the verification page. Many delays are a single document the casino is waiting for and didn't chase.
• Ask live chat for a reason and a date. Note the transaction ID, the amount and the time of the request. Keep screenshots.
• For crypto, ask for the transaction hash. You can look it up on a block explorer and see whether the coins were sent and to which address.
• Put it in writing. If chat doesn't solve it, send a formal complaint by email.

For Curaçao licensees, which is most of the casinos we review, the Curaçao Gaming Authority's player complaints policy of June 2025 says the casino must confirm a complaint in writing within one week and answer within four weeks, with one extension of another four weeks if it tells you in advance. You have six months from the incident to complain, free of charge. If the casino doesn't resolve it, you can take it to an independent ADR provider, which the casino pays for. The authority doesn't settle individual payment disputes itself, but you can report breaches of licence conditions to it.

For casinos licensed in Anjouan, Tobique or with no confirmed licence, there is no comparable procedure we could confirm. Our safe casino guide explains the differences between these licences.

It depends on where you live and where the casino is licensed. Two of our main markets have clear rules:

• Denmark: winnings from games with a Danish licence are tax-free. Winnings from a foreign site are tax-free only if the site is based in the EU or EEA, is licensed, is supervised by a public authority and offers a game that may be legally offered in Denmark. Otherwise, according to the Danish Tax Agency (skat.dk), the net win (winnings minus stakes) is taxable personal income. All 39 casinos we review are licensed outside the EU and EEA.
• Germany: gambling winnings of private players are generally not taxed, because they don't fall under any income category; professional players can be an exception (Stiftung Warentest, test.de).

For France, Bulgaria and other countries, check with your national tax authority. Keep a record of deposits and withdrawals either way: you may need it for tax and the casino may ask for it in a source-of-funds check.

Look up these five things in the terms or in our review before you put money in:

• Minimum withdrawal for the method you plan to use.
• Daily, weekly and monthly maximum at your account level, and whether it drops after you win.
• Pending time, and whether the casino approves withdrawals at weekends.
• Fees for withdrawing deposits that weren't wagered, and bonus caps.
• Licence and complaint route, in case a payment is held.

Our casino reviews list each of these under the payments and withdrawal sections, and the bonus value calculator shows whether a bonus is worth the restrictions it puts on your withdrawals.

Checked on 10 November 2026. Casino figures (pending times, limits, minimums, fees, payout times, bonus caps) come from our review data, field by field, each with its own sources and check date in the review. Most are confirmed in two or more independent 2026 sources because the casinos' own sites can't be read from outside their markets; where sources differ, the reviews use the stricter figure, and figures from a single source are marked as such above. EU rules: Regulation (EU) 2024/1624, Article 19(5), and summaries by Bird & Bird (2025) and Source Code Lab (24 August 2026) for the application date of 10 July 2027. Curaçao: CGA Player Complaints Policy Guidelines, version 1.1 of 18 June 2025, and Curaçao Chronicle (25 June 2025). Tax: skat.dk, "Skat af gevinster fra spil"; Stiftung Warentest press release of 13 December 2023. This guide is general information, not legal or tax advice.